What Does the European Accessibility Act Cover?

The European Accessibility Act (EAA) applies to a wide range of digital products and services that people use every day. If your organisation offers any of the following, it is important to understand the accessibility requirements that apply.

Products

The EAA covers several types of digital devices and hardware, including:

  • Payment terminals – Devices used to process card payments in shops, restaurants, and other service settings.
  • ATMs, ticketing and check-in machines – Common in banks, train stations, airports, and other self-service environments.
  • Interactive information terminals – Public kiosks or self-service machines that provide digital information.
  • Smartphones – Including the device itself and any built-in or bundled software.
  • Computers, operating systems, and related terminal equipment – Desktops, laptops, and the software that runs them.
  • E-readers – Devices designed specifically for accessing and reading digital books.
  • Services

    The Act also applies to digital services that many organisations offer online. These include:

  • Electronic communications services – Such as mobile networks, broadband, and internet providers.
  • Audiovisual media access services – Like streaming platforms or services that help users access TV and video content.
  • Transport-related services – Including apps or websites for booking or checking transport information.
  • Consumer banking services – Online and mobile banking platforms.
  • E-books and e-book platforms – Both the content and the systems used to distribute or access it.
  • E-commerce – Any online store or service that sells goods or services digitally.

The Importance of the EAA for Businesses

The EAA is not just another regulatory requirement. It introduces fundamental changes that could dramatically reshape how organisations design, develop, and deliver digital products and services. Despite its importance, a significant number of businesses remain underprepared, which may result in compliance challenges and potential penalties once the EAA deadline arrives.

  • An overview of the European Accessibility Act, its objectives, and why it is a critical development for businesses operating in the digital space.
  • A detailed explanation of which organisations and services/products are affected by the EAA, ensuring clarity on your responsibilities.
  • Important deadlines, potential penalties for non-compliance, and enforcement mechanisms that businesses must be aware of.
  • A practical set of actionable steps your organisation can take to prepare for the compliance EAA requirements ahead.

How Nexus Inclusion Can Assist with EAA Requirements?

To assist you in understanding your current position, we have developed an EAA Checklist. It will guide you in assessing your existing digital products and services and help detect areas where accessibility improvements are needed. Whether you are just beginning your compliance journey or have already made progress, the checklist is an invaluable resource that ensures your business remains on track to meet the required standards.

At Nexus Inclusion, we recognise that achieving compliance with accessibility standards may seem like a challenging task, particularly given the complexity of the regulations. That is why we offer comprehensive services that streamline the process of detecting and resolving compliance issues. Our solution provides a fast, efficient way to resolve accessibility barriers, ensuring that your organisation not only meets the EAA requirements but also demonstrates a commitment to inclusion and equal access for all users.

Read the full articles to access the complete European Accessibility Act Compliance Guideline and the EAA Compliance Checklist. Gain insights into how the regulation will affect your organisation and learn how you can take the necessary steps to prepare in time for the June 2025 deadline and avoid potential risks associated with non-compliance.

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