FAQs: Accessibility Statement Services
Answers about requirements, evidence and getting your statement ready to publish.
Accessibility statements are required for public-sector websites and apps covered by Irish, EU and UK rules. Providers of services covered by the European Accessibility Act also have accessibility information duties. We write for the requirements that apply to your organisation, service and markets, using the relevant format and your assessment evidence. Your statement helps people understand known barriers, find alternatives and contact you for support.
We review your existing statement, assessment findings and service information, then draft wording for your team to review. You confirm the contact details, accessible alternatives and improvement commitments your organisation can deliver.
We refine the draft and provide the agreed final copy with guidance on where to publish it and when to review it. If the evidence is incomplete or outdated, we explain what further assessment is needed before making accessibility claims.
Answers about requirements, evidence and getting your statement ready to publish.
For public-sector websites and apps within scope, Irish, EU and UK rules require a statement. US federal agencies also have statement requirements. Other duties depend on your organisation, service and jurisdiction. We agree the applicable requirements before drafting, rather than applying one template to every customer.
Yes. We can scope information explaining how the service meets applicable accessibility requirements. This may need to sit in your terms and conditions or an equivalent document, with accessible publication. We confirm the service, market and relevant national requirements; a public-sector website statement is not automatically the right format.
We need reliable evidence for the claims in your statement. We review the scope, age and relevance of existing assessment findings, including reports from another provider. If evidence is missing or outdated, we explain what further assessment is needed and can quote for a Nexus Inclusion audit.
A statement helps you meet applicable publication requirements and explain your accessibility position. It does not fix barriers or establish that your website, app or service meets every legal requirement. We base the wording on evidence and describe known limitations accurately, including any required compliance status, alternatives and feedback routes.
Your quote reflects the services and markets covered, the evidence available, and whether you need a new statement or an update. We agree the deliverable, review process and timing before starting. Share your deadline and any existing statement or assessment report when you enquire; you do not need a completed technical brief.
We need the services and URLs covered, existing assessment findings, any current statement and a contact who can confirm organisational details. Your team confirms support routes, accessible alternatives and improvement commitments. We agree who will review and approve the wording, and who will publish and maintain it.
Yes. We can review and revise an existing statement against current evidence and the agreed requirements. Statements should be kept current as services, findings, contact details and improvement plans change. Your quote defines the update work; ongoing maintenance or future revisions are separately agreed.
Yes. Statement writing can be quoted alongside a Nexus Inclusion audit, or separately where suitable assessment evidence is available. Audits include three months of Nexus Inclusion Pro access and fix retesting from report presentation.
Tell us about your organisation, service and deadline. We will confirm the evidence needed and provide a tailored statement-writing quote.